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This is the denial page in the admin panel's approval queue. How this works is, you click reject, and it will take you to this page. Here, you fill out the rejection/denial message to tell the user why this character was denied, and it will create a direct message conversation with the user, using the message input here. So you can just skip the rejection explanation, Gaia prompts you for it and handles the nitty gritty of it for you.