This is a very important thing that I need to express to the members of the Initiative a little more clearly so you understand why I'm posting this message as I get a lot of PMs and random support requests regarding things on this site and it is extremely overwhelming to get these PMs.
There is a lot of stuff on the site that I manage solo. From the spotlight challenges, to the challenges (when I'm able to get to them), to archiving items, to approving items etc. We have a lot of cool features and trust me when I say I'm not saying we need to reduce because I feel everything that we have has it's place and purpose however I do, do it all alone. (Shamelessly plugs staff wanted stuff 😉 )
So with that explained I have to explain why I'm asking that members stop PMing me questions. First off, we provide many different places that probably already answer your questions including our FAQ and our Ask Us fourm. We also provide forum avenues for you to contact the staff (in general instead of a single staff member) via our forums through the "Staff Contact Center" where you can either contact the staff publicly or privately. While it is your preference which one you put out there these avenues are more quick for you to get a response.
When you PM me (first off you'll get an auto reply with this information reiterated in it) but it's very likely I will dismiss it and get to it later. PMs are not my priority as they are used for private messages between myself and a member and not something site related which will be explained below as to how my priorities work for managing as I go:
Priorities listed in order from top to bottom regarding sites:
- Site/Server Down
- Site/server slowness
- Hosting issues (any of the initiative hostees having a problem)
- Payment issues
- Reported content
- Staff Contact Center Contact (and of the forums there)
- Site checks (looking through forums)
- Roll outs of any kid that I have created (challenges, content etc)
- Distant Fantasies
This isn't to say that your PM won't get answered however all of those other things take precedence over a PM and as you can see I'll answer you in the Staff Contact Center before I even check my PMs to see what you need.